We’re the Experts

We design them, we build them, and we service what we manufacture!

As the manufacturer-direct OEM service provider of the factory that built your Dectron, PoolPak, and Seresco dehumidifier, nobody knows your dehumidifier like we do – because we’re the experts! Dehumidified Air Services is North America’s largest manufacturer-direct dehumidifier service organization, with a true vested interest in helping you get the most out of your top-of-the-line units.

DISCOVER

FACTORY - DIRECT ADVANTAGES

‘We design them, we build them, and we service what we manufacture – because we’re the experts!’
Factory Certified Expert Technicians

Factory Certified Expert Technicians

Each of our factory-trained expert technicians go through a strict and continuously evolving tiered certification system that ensures they have the correct knowledge and skillset to tackle equipment up to their rated level of expertise.

We set the Golden Standard

We set the Golden Standard

We’re the ones third-party service providers call when they’re stuck. Skip the middle-man and work directly with the experts!

Mastery of the Trade

Mastery of the Trade

Unlike “part-changer” third-party contractors, our field-service technicians are true specialists who work day-in and dayout only on Dectron, PoolPak, and Seresco dehumidification units.!

Clear and Transparent Pricing

Clear and Transparent Pricing

Receiving an expensive bill (often surprisingly so!) from a third-party service provider during a costly crisis is just adding insult to injury. Our service packages are designed to always make financial sense for your business. No hidden costs or back door fees!

‘Protecting your Investment

Protecting your Investment

A reactionary approach to equipment servicing could lead to costly downtime and building damage. But did you know it could also lead to reduced equipment capacity/performance, premature part failures, unnecessary future repairs, and more? We’re here to help protect your investment in top-of-the-line equipment!

Gain Ultimate Peace-of- Mind

Gain Ultimate Peace-of- Mind

Working with the OEM service division offers ultimate peaceof- mind by removing the unknowns of whether your equipment is getting the correct care. Rest easy knowing your equipment is in good hands. You win when you don’t have to think about it at all.

Priority Access to OEM Spare Parts

Priority Access to OEM Spare Parts

Third-party service providers may not have direct access to OEM spare parts. As the manufacturer-direct service provider, we reserve exclusive priorty access to any spare parts that may be needed for maintenance or repairs.

Exclusive VIP Support

Exclusive VIP Support

Don’t be on hold when you need support the most. As part of any service agreement with us, we offer exclusive VIP support through a dedicated VIP phone line with its own dedicated VIP support team, all eagerly awaiting your call.

YOU’RE IN

EXPERT HANDS

REQUEST

A CALL BACK

Please enter all fields. A technician will call you back shortly. Providing the unit serial number and your email as back up will help us expediate our response time and allow us to provide additional insights about your dehumidifier.