{"id":9001,"date":"2024-09-25T14:41:57","date_gmt":"2024-09-25T14:41:57","guid":{"rendered":"https:\/\/dehumidifiedairservices.com\/ressources\/questions-frequentes\/"},"modified":"2024-09-25T15:11:28","modified_gmt":"2024-09-25T15:11:28","slug":"questions-frequentes","status":"publish","type":"page","link":"https:\/\/dehumidifiedairservices.com\/fr\/ressources\/questions-frequentes\/","title":{"rendered":"Questions Fr\u00e9quentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9001\" class=\"elementor elementor-9001 elementor-8988\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81d7646 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81d7646\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c01e94\" data-id=\"1c01e94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db5d0e8 elementor-icon-list--layout-inline elementor-list-item-link-inline elementor-align-start elementor-widget elementor-widget-icon-list\" data-id=\"db5d0e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dehumidifiedairservices.com\/fr\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Accueil<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dehumidifiedairservices.com\/fr\/ressources\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ressources<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dehumidifiedairservices.com\/fr\/ressources\/questions-frequentes\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">FAQ<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5ec837 elementor-section-content-middle sec-space elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5ec837\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ece76b9\" data-id=\"ece76b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-757b73d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"757b73d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c5025ac elementor-invisible\" data-id=\"c5025ac\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48c0499 line-heading  elementor-widget elementor-widget-heading\" data-id=\"48c0499\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58d2a9a elementor-widget elementor-widget-heading\" data-id=\"58d2a9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">QUESTIONS FR\u00c9QUENTES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-94ac185 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94ac185\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6600278\" data-id=\"6600278\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea3dd6b elementor-widget elementor-widget-text-editor\" data-id=\"ea3dd6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Vous trouverez ci-dessous les r\u00e9ponses aux questions qui nous sont le plus souvent pos\u00e9es par nos clients.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26ff58c elementor-widget elementor-widget-n-accordion\" data-id=\"26ff58c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4080\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4080\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la proc\u00e9dure \u00e0 suivre pour d\u00e9marrer un \u00e9quipement ?   <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4080\" class=\"elementor-element elementor-element-dc81353 e-con-full e-flex e-con e-child\" data-id=\"dc81353\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba33cb elementor-widget elementor-widget-text-editor\" data-id=\"6ba33cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW133832472 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW133832472 BCX8\">Remplir <\/span><span class=\"NormalTextRun SCXW133832472 BCX8\">au complet la l<\/span><span class=\"NormalTextRun SCXW133832472 BCX8\">iste de contr\u00f4le pour le pr\u00e9d\u00e9marrage de la piscine<\/span><span class=\"NormalTextRun SCXW133832472 BCX8\"> et la renvoyer \u00e0 <\/span><\/span><a class=\"Hyperlink SCXW133832472 BCX8\" href=\"mailto:Scheduling@Dehumidifiedairservices.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW133832472 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW133832472 BCX8\" data-ccp-charstyle=\"Hyperlink\">Scheduling@Dehumidifiedairservices.com<\/span><\/span><\/a><span class=\"TextRun SCXW133832472 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW133832472 BCX8\">. Il est \u00e9galement possible de participer au programme de formation au d\u00e9marrage pour devenir un partenaire de d\u00e9marrage agr\u00e9\u00e9. Une fois le programme termin\u00e9 avec succ\u00e8s, vous serez autoris\u00e9 \u00e0 d\u00e9marrer de petites et moyennes unit\u00e9s. La proc\u00e9dure <\/span><span class=\"NormalTextRun SCXW133832472 BCX8\">pour remplir le r<\/span><span class=\"NormalTextRun SCXW133832472 BCX8\">apport de d\u00e9marrage de la piscine<\/span> <span class=\"NormalTextRun SCXW133832472 BCX8\">vous sera communiqu\u00e9e \u00e0 l&#8217;issue de la formation.\u00a0\u00a0<\/span><\/span><span class=\"EOP SCXW133832472 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4081\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4081\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment faire une demande de garantie ?   <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4081\" class=\"elementor-element elementor-element-0c5241e e-con-full e-flex e-con e-child\" data-id=\"0c5241e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3024c0 elementor-widget elementor-widget-text-editor\" data-id=\"e3024c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW93813277 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93813277 BCX8\">Remplissez toutes les sections du formulaire <\/span><span class=\"NormalTextRun SCXW93813277 BCX8\">de d<\/span><span class=\"NormalTextRun SCXW93813277 BCX8\">emande de r\u00e9clamation de la garantie<\/span> <span class=\"NormalTextRun SCXW93813277 BCX8\">qui se trouve sous l&#8217;onglet Garantie. Une fois rempli, renvoyez le formulaire \u00e0 <\/span><\/span><a class=\"Hyperlink SCXW93813277 BCX8\" href=\"mailto:Support@dehumidifiedairservices.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW93813277 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW93813277 BCX8\" data-ccp-charstyle=\"Hyperlink\">Support@dehumidifiedairservices.com<\/span><\/span><\/a><span class=\"TextRun SCXW93813277 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW93813277 BCX8\">, accompagn\u00e9 de tout <\/span><span class=\"NormalTextRun SCXW93813277 BCX8\">documents justificatifs<\/span><span class=\"NormalTextRun SCXW93813277 BCX8\"> qui peut aider \u00e0 confirmer la d\u00e9faillance. <\/span><span class=\"NormalTextRun SCXW93813277 BCX8\">Toute demande ult\u00e9rieure et applicable de pi\u00e8ces et\/ou de main-d&#8217;\u0153uvre au titre de la garantie sera alors plac\u00e9e en interne. Une NTE approuv\u00e9e doit \u00eatre en place avant l&#8217;ach\u00e8vement des r\u00e9parations sous garantie applicables \u00e0 la couverture de la garantie de la main-d&#8217;\u0153uvre.\u00a0<\/span><\/span><span class=\"EOP SCXW93813277 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4082\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4082\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment activer mon routeur cellulaire ?   <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4082\" class=\"elementor-element elementor-element-41937f2 e-con-full e-flex e-con e-child\" data-id=\"41937f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c547c9 elementor-widget elementor-widget-text-editor\" data-id=\"7c547c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW255665807 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW255665807 BCX8\">Contactez l&#8217;\u00e9quipe <\/span><span class=\"NormalTextRun SCXW255665807 BCX8\">\u00e0<\/span> <\/span><a class=\"Hyperlink SCXW255665807 BCX8\" href=\"mailto:Support@dehumidifiedairservices.com\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW255665807 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW255665807 BCX8\" data-ccp-charstyle=\"Hyperlink\">Support@dehumidifiedairservices.com<\/span><\/span><\/a><span class=\"TextRun SCXW255665807 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW255665807 BCX8\">\u00a0<\/span><span class=\"NormalTextRun SCXW255665807 BCX8\"> en indiquant le num\u00e9ro de s\u00e9rie de l&#8217;appareil et en demandant l&#8217;activation du routeur cellulaire. Il peut \u00eatre utile de fournir \u00e9galement l&#8217;ICCID.<\/span><\/span><span class=\"EOP SCXW255665807 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4083\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4083\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la diff\u00e9rence entre une carte Rabbit Core Module (RCM) et une carte Command Center ?   <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4083\" class=\"elementor-element elementor-element-38deb84 e-flex e-con-boxed e-con e-child\" data-id=\"38deb84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90b4adf elementor-widget elementor-widget-text-editor\" data-id=\"90b4adf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW55638636 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW55638636 BCX8\">Le Command Center est un<\/span><span class=\"NormalTextRun SCXW55638636 BCX8\"> grand panneau<\/span><span class=\"NormalTextRun SCXW55638636 BCX8\"> de contr\u00f4le. Il contient les diff\u00e9rents relais, les entr\u00e9es et les sorties et c&#8217;est l\u00e0 que se trouve la majeure partie du c\u00e2blage de contr\u00f4le. Le RCM est la carte plus petite situ\u00e9e pr\u00e8s du centre de la moiti\u00e9 inf\u00e9rieure de la carte du Command Center. Le RCM contient toutes les capacit\u00e9s de m\u00e9moire et de traitement qui traitent et contr\u00f4lent les entr\u00e9es et les sorties de la carte du Command Center.<\/span><\/span><span class=\"EOP SCXW55638636 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4084\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4084\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mon appareil peut-il fonctionner sans \u00e9cran tactile ?   <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4084\" class=\"elementor-element elementor-element-4876020 e-flex e-con-boxed e-con e-child\" data-id=\"4876020\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08f7384 elementor-widget elementor-widget-text-editor\" data-id=\"08f7384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW255135774 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW255135774 BCX8\">L&#8217;\u00e9cran tactile est simplement <\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">un<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">e interface humaine<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">.<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">\u00a0<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\"> Il affiche les donn\u00e9es trait\u00e9es par l<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">e RCM<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\"> et permet aux techniciens de communiquer avec <\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">le RCM<\/span><span class=\"NormalTextRun SCXW255135774 BCX8\">. \u00c9tant donn\u00e9 que l&#8217;\u00e9cran tactile n&#8217;est qu&#8217;une interface et que tout le traitement et la m\u00e9moire sont effectu\u00e9s dans le module central, l&#8217;appareil fonctionnera sans \u00e9cran tactile.<\/span><\/span><span class=\"EOP SCXW255135774 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4085\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4085\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> J'ai deux \u00e9crans tactiles, o\u00f9 se connectent-ils \u00e0 l'appareil ?    <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4085\" class=\"elementor-element elementor-element-7881c65 e-flex e-con-boxed e-con e-child\" data-id=\"7881c65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e75b9f elementor-widget elementor-widget-text-editor\" data-id=\"9e75b9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW165528219 BCX8\" lang=\"FR-CA\" xml:lang=\"FR-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165528219 BCX8\">Sur les cartes de la version 8, il y aura quatre ports Ethernet dans la partie inf\u00e9rieure du centre de commande. Deux seront rouges et deux seront jaunes. Un \u00e9cran tactile doit \u00eatre connect\u00e9 \u00e0 un port rouge et l&#8217;autre \u00e0 un port jaune.<\/span><\/span><span class=\"EOP SCXW165528219 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quelle est la proc\\u00e9dure \\u00e0 suivre pour d\\u00e9marrer un \\u00e9quipement ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Remplir au complet la liste de contr\\u00f4le pour le pr\\u00e9d\\u00e9marrage de la piscine et la renvoyer \\u00e0 Scheduling@Dehumidifiedairservices.com . Il est \\u00e9galement possible de participer au programme de formation au d\\u00e9marrage pour devenir un partenaire de d\\u00e9marrage agr\\u00e9\\u00e9. Une fois le programme termin\\u00e9 avec succ\\u00e8s, vous serez autoris\\u00e9 \\u00e0 d\\u00e9marrer de petites et moyennes unit\\u00e9s. La proc\\u00e9dure pour remplir le rapport de d\\u00e9marrage de la piscine vous sera communiqu\\u00e9e \\u00e0 l&#8217;issue de la formation.\\u00a0\\u00a0\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Comment faire une demande de garantie ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Remplissez toutes les sections du formulaire de demande de r\\u00e9clamation de la garantie qui se trouve sous l&#8217;onglet Garantie. Une fois rempli, renvoyez le formulaire \\u00e0 Support@dehumidifiedairservices.com , accompagn\\u00e9 de tout documents justificatifs qui peut aider \\u00e0 confirmer la d\\u00e9faillance. Toute demande ult\\u00e9rieure et applicable de pi\\u00e8ces et\\\/ou de main-d&#8217;\\u0153uvre au titre de la garantie sera alors plac\\u00e9e en interne. Une NTE approuv\\u00e9e doit \\u00eatre en place avant l&#8217;ach\\u00e8vement des r\\u00e9parations sous garantie applicables \\u00e0 la couverture de la garantie de la main-d&#8217;\\u0153uvre.\\u00a0\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Comment activer mon routeur cellulaire ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Contactez l&#8217;\\u00e9quipe \\u00e0 Support@dehumidifiedairservices.com\\u00a0 en indiquant le num\\u00e9ro de s\\u00e9rie de l&#8217;appareil et en demandant l&#8217;activation du routeur cellulaire. Il peut \\u00eatre utile de fournir \\u00e9galement l&#8217;ICCID.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Quelle est la diff\\u00e9rence entre une carte Rabbit Core Module (RCM) et une carte Command Center ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Le Command Center est un grand panneau de contr\\u00f4le. Il contient les diff\\u00e9rents relais, les entr\\u00e9es et les sorties et c&#8217;est l\\u00e0 que se trouve la majeure partie du c\\u00e2blage de contr\\u00f4le. Le RCM est la carte plus petite situ\\u00e9e pr\\u00e8s du centre de la moiti\\u00e9 inf\\u00e9rieure de la carte du Command Center. Le RCM contient toutes les capacit\\u00e9s de m\\u00e9moire et de traitement qui traitent et contr\\u00f4lent les entr\\u00e9es et les sorties de la carte du Command Center.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"Mon appareil peut-il fonctionner sans \\u00e9cran tactile ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"L&#8217;\\u00e9cran tactile est simplement une interface humaine.\\u00a0 Il affiche les donn\\u00e9es trait\\u00e9es par le RCM et permet aux techniciens de communiquer avec le RCM. \\u00c9tant donn\\u00e9 que l&#8217;\\u00e9cran tactile n&#8217;est qu&#8217;une interface et que tout le traitement et la m\\u00e9moire sont effectu\\u00e9s dans le module central, l&#8217;appareil fonctionnera sans \\u00e9cran tactile.\\u00a0\"}},{\"@type\":\"Question\",\"name\":\"J'ai deux \\u00e9crans tactiles, o\\u00f9 se connectent-ils \\u00e0 l'appareil ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sur les cartes de la version 8, il y aura quatre ports Ethernet dans la partie inf\\u00e9rieure du centre de commande. Deux seront rouges et deux seront jaunes. Un \\u00e9cran tactile doit \\u00eatre connect\\u00e9 \\u00e0 un port rouge et l&#8217;autre \\u00e0 un port jaune.\\u00a0\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accueil Ressources FAQ FAQ QUESTIONS FR\u00c9QUENTES Vous trouverez ci-dessous les r\u00e9ponses aux questions qui nous sont le plus souvent pos\u00e9es par nos clients. Quelle est la proc\u00e9dure \u00e0 suivre pour d\u00e9marrer un \u00e9quipement ? Remplir au complet la liste de contr\u00f4le pour le pr\u00e9d\u00e9marrage de la piscine et la renvoyer \u00e0 Scheduling@Dehumidifiedairservices.com . Il est [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6146,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9001","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/9001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/comments?post=9001"}],"version-history":[{"count":2,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/9001\/revisions"}],"predecessor-version":[{"id":9003,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/9001\/revisions\/9003"}],"up":[{"embeddable":true,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/6146"}],"wp:attachment":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/media?parent=9001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}