{"id":6113,"date":"2022-05-19T10:38:57","date_gmt":"2022-05-19T10:38:57","guid":{"rendered":"https:\/\/dehumidifiedairservices.com\/garantie\/"},"modified":"2023-06-29T14:09:02","modified_gmt":"2023-06-29T14:09:02","slug":"garantie","status":"publish","type":"page","link":"https:\/\/dehumidifiedairservices.com\/fr\/garantie\/","title":{"rendered":"Garantie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6113\" class=\"elementor elementor-6113 elementor-79\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-650562f elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"650562f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0be5b71\" data-id=\"0be5b71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-498a104 elementor-icon-list--layout-inline elementor-list-item-link-inline elementor-align-start elementor-widget elementor-widget-icon-list\" data-id=\"498a104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dehumidifiedairservices.com\/fr\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Domicile<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dehumidifiedairservices.com\/fr\/garantie\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Garantie<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0631fce sec-space elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0631fce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a177a3e our-warranty\" data-id=\"a177a3e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e642829 line-heading  elementor-widget elementor-widget-heading\" data-id=\"e642829\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">NOS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1156aea elementor-widget elementor-widget-heading\" data-id=\"1156aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">GARANTIE\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b29256 elementor-widget elementor-widget-accordion\" data-id=\"6b29256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1121\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1121\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment Puis-je Faire Une Demande De Garantie ? <\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1121\"><p>Pour que les garanties soient valides, votre appareil doit \u00eatre sous garantie et vous devez avoir une garantie valide<br \/>\ncertificat ou rapport de d\u00e9marrage d&#8217;usine. Si vous n&#8217;en avez pas, veuillez en faire la demande en <a href=\"https:\/\/dehumidifiedairservices.com\/contact-us\" target=\"_blank\" rel=\"noopener\">nous contactant.<\/a><br \/>\nPour faire une r\u00e9clamation, il vous suffit de <a href=\"https:\/\/dehumidifiedairservices.com\/contact-us\" target=\"_blank\" rel=\"noopener\">nous contacter<\/a> via le formulaire en ligne. Veuillez s\u00e9lectionner l&#8217;option &#8220;Garantie&#8221;, en d\u00e9taillant le num\u00e9ro de s\u00e9rie de votre appareil et le probl\u00e8me auquel vous \u00eates confront\u00e9. Il nous fera plaisir de vous aider.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1122\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1122\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Est-ce Que Mon Unit\u00e9 Est Sous Garantie ? <\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1122\"><p>Votre unit\u00e9 de d\u00e9shumidification est sous garantie pi\u00e8ces standard pour une p\u00e9riode de 2 ans, et r\u00e9paration standard<br \/>\ngarantie pour une p\u00e9riode de 1 an (sous r\u00e9serve de la connectivit\u00e9 Internet), \u00e0 partir soit de l&#8217;usine<br \/>\nDate de d\u00e9marrage ou 6 mois \u00e0 compter de la date d&#8217;exp\u00e9dition, selon la premi\u00e8re \u00e9ventualit\u00e9.<br \/>\nPour que les garanties soient valides, vous devez disposer d&#8217;un certificat de garantie valide ou d&#8217;un rapport de d\u00e9marrage d&#8217;usine. Si tu fais<br \/>\nn&#8217;en avez pas, veuillez en faire la demande en <a href=\"https:\/\/dehumidifiedairservices.com\/contact-us\" target=\"_blank\" rel=\"noopener\">nous contactant.<\/a><br \/>\nDe plus, les garanties peuvent \u00eatre annul\u00e9es si des fournisseurs de services tiers qui ne sont pas certifi\u00e9s en usine<br \/>\neffectu\u00e9 le d\u00e9marrage de l&#8217;unit\u00e9 en l&#8217;absence d&#8217;un technicien form\u00e9 en usine.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1123\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1123\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que Couvre La Garantie Standard ? <\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1123\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1123\"><p><strong>La garantie standard<\/strong> <strong>d\u2019une nouvelle unit\u00e9 couvre:<\/strong><br \/>\n1) Les pi\u00e8ces standard pendant 2 ans.<br \/>\na. Garantie compl\u00e8te des pi\u00e8ces sur le d\u00e9shumidificateur et l\u2019OACC\/refroidisseur \u00e0 sec.<br \/>\n2) Garantie standard de r\u00e9paration pendant 1 an<br \/>\na. Couvre le temps de r\u00e9paration n\u00e9cessaire pour remplacer les composants d\u00e9fectueux en raison d\u2019un d\u00e9faut de mat\u00e9riau ou de fabrication.<br \/>\nb. Le temps de d\u00e9placement, le temps de diagnostic, les indemnit\u00e9s journali\u00e8res, les frais de camion, les frais d\u2019exp\u00e9dition, etc. ne sont pas couverts par cette garantie de r\u00e9paration conditionnelle.<br \/>\nSi votre unit\u00e9 est couverte par un contrat de service d\u2019entretien direct du fabricant, vous pouvez b\u00e9n\u00e9ficier d\u2019une couverture suppl\u00e9mentaire. Pour plus d\u2019informations sur l\u2019entretien direct par le fabricant, <a href=\"https:\/\/dehumidifiedairservices.com\/what-we-offer\/factory-maintenance\" target=\"_blank\" rel=\"noopener\">cliquez ici<\/a>. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1124\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1124\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Puis-je Acheter Une Extension De Garantie ? <\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1124\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1124\"><p>L\u2019extension de garantie sur les pi\u00e8ces et les r\u00e9parations peut \u00eatre achet\u00e9e par l\u2019interm\u00e9diaire d\u2019ACE ou en contactant notre <a href=\"https:\/\/dehumidifiedairservices.com\/get-a-quote\" target=\"_blank\" rel=\"noopener\">\u00e9quipe de vente<\/a>, soit avant l\u2019exp\u00e9dition d\u2019une nouvelle unit\u00e9, soit jusqu\u2019\u00e0 30 jours apr\u00e8s l\u2019exp\u00e9dition de l\u2019unit\u00e9.<br \/>\nSi achet\u00e9 avant l&#8217;exp\u00e9dition et document\u00e9 avec une d\u00e9claration de garantie prolong\u00e9e enregistr\u00e9e<br \/>\ncertificat, nous fournirons des composants de remplacement dans la p\u00e9riode sp\u00e9cifi\u00e9e de la prolongation<br \/>\ngaranties. Les garanties prolong\u00e9es commencent apr\u00e8s l&#8217;expiration de la garantie standard et couvrent les pi\u00e8ces<br \/>\nremplacement uniquement pour les pi\u00e8ces d\u00e9faillantes en raison d&#8217;un d\u00e9faut de fabrication. Les pi\u00e8ces d\u00e9fectueuses doivent \u00eatre<br \/>\nretourn\u00e9 \u00e0 l&#8217;usine avec transport pr\u00e9pay\u00e9 par le client comme condition de ces garanties.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1125\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1125\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment Recevoir Un Certificat De Garantie ? <\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1125\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1125\"><p>Si vous \u00eates propri\u00e9taire d\u2019une unit\u00e9 et que vous n\u2019avez pas re\u00e7u de certificat de garantie, il vous suffit de le demander en <a href=\"https:\/\/dehumidifiedairservices.com\/contact-us\" target=\"_blank\" rel=\"noopener\">nous contactant.<\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment Puis-je Faire Une Demande De Garantie ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Pour que les garanties soient valides, votre appareil doit \\u00eatre sous garantie et vous devez avoir une garantie valide<br \\\/>\\ncertificat ou rapport de d\\u00e9marrage d&#8217;usine. Si vous n&#8217;en avez pas, veuillez en faire la demande en <a href=\\\"https:\\\/\\\/dehumidifiedairservices.com\\\/contact-us\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">nous contactant.<\\\/a><br \\\/>\\nPour faire une r\\u00e9clamation, il vous suffit de <a href=\\\"https:\\\/\\\/dehumidifiedairservices.com\\\/contact-us\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">nous contacter<\\\/a> via le formulaire en ligne. Veuillez s\\u00e9lectionner l&#8217;option &#8220;Garantie&#8221;, en d\\u00e9taillant le num\\u00e9ro de s\\u00e9rie de votre appareil et le probl\\u00e8me auquel vous \\u00eates confront\\u00e9. Il nous fera plaisir de vous aider.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Est-ce Que Mon Unit\\u00e9 Est Sous Garantie ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Votre unit\\u00e9 de d\\u00e9shumidification est sous garantie pi\\u00e8ces standard pour une p\\u00e9riode de 2 ans, et r\\u00e9paration standard<br \\\/>\\ngarantie pour une p\\u00e9riode de 1 an (sous r\\u00e9serve de la connectivit\\u00e9 Internet), \\u00e0 partir soit de l&#8217;usine<br \\\/>\\nDate de d\\u00e9marrage ou 6 mois \\u00e0 compter de la date d&#8217;exp\\u00e9dition, selon la premi\\u00e8re \\u00e9ventualit\\u00e9.<br \\\/>\\nPour que les garanties soient valides, vous devez disposer d&#8217;un certificat de garantie valide ou d&#8217;un rapport de d\\u00e9marrage d&#8217;usine. Si tu fais<br \\\/>\\nn&#8217;en avez pas, veuillez en faire la demande en <a href=\\\"https:\\\/\\\/dehumidifiedairservices.com\\\/contact-us\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">nous contactant.<\\\/a><br \\\/>\\nDe plus, les garanties peuvent \\u00eatre annul\\u00e9es si des fournisseurs de services tiers qui ne sont pas certifi\\u00e9s en usine<br \\\/>\\neffectu\\u00e9 le d\\u00e9marrage de l&#8217;unit\\u00e9 en l&#8217;absence d&#8217;un technicien form\\u00e9 en usine.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Que Couvre La Garantie Standard ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>La garantie standard<\\\/strong> <strong>d\\u2019une nouvelle unit\\u00e9 couvre:<\\\/strong><br \\\/>\\n1) Les pi\\u00e8ces standard pendant 2 ans.<br \\\/>\\na. Garantie compl\\u00e8te des pi\\u00e8ces sur le d\\u00e9shumidificateur et l\\u2019OACC\\\/refroidisseur \\u00e0 sec.<br \\\/>\\n2) Garantie standard de r\\u00e9paration pendant 1 an<br \\\/>\\na. Couvre le temps de r\\u00e9paration n\\u00e9cessaire pour remplacer les composants d\\u00e9fectueux en raison d\\u2019un d\\u00e9faut de mat\\u00e9riau ou de fabrication.<br \\\/>\\nb. Le temps de d\\u00e9placement, le temps de diagnostic, les indemnit\\u00e9s journali\\u00e8res, les frais de camion, les frais d\\u2019exp\\u00e9dition, etc. ne sont pas couverts par cette garantie de r\\u00e9paration conditionnelle.<br \\\/>\\nSi votre unit\\u00e9 est couverte par un contrat de service d\\u2019entretien direct du fabricant, vous pouvez b\\u00e9n\\u00e9ficier d\\u2019une couverture suppl\\u00e9mentaire. Pour plus d\\u2019informations sur l\\u2019entretien direct par le fabricant, <a href=\\\"https:\\\/\\\/dehumidifiedairservices.com\\\/what-we-offer\\\/factory-maintenance\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">cliquez ici<\\\/a>. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Puis-je Acheter Une Extension De Garantie ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>L\\u2019extension de garantie sur les pi\\u00e8ces et les r\\u00e9parations peut \\u00eatre achet\\u00e9e par l\\u2019interm\\u00e9diaire d\\u2019ACE ou en contactant notre <a href=\\\"https:\\\/\\\/dehumidifiedairservices.com\\\/get-a-quote\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">\\u00e9quipe de vente<\\\/a>, soit avant l\\u2019exp\\u00e9dition d\\u2019une nouvelle unit\\u00e9, soit jusqu\\u2019\\u00e0 30 jours apr\\u00e8s l\\u2019exp\\u00e9dition de l\\u2019unit\\u00e9.<br \\\/>\\nSi achet\\u00e9 avant l&#8217;exp\\u00e9dition et document\\u00e9 avec une d\\u00e9claration de garantie prolong\\u00e9e enregistr\\u00e9e<br \\\/>\\ncertificat, nous fournirons des composants de remplacement dans la p\\u00e9riode sp\\u00e9cifi\\u00e9e de la prolongation<br \\\/>\\ngaranties. 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Pour que les garanties soient valides, votre appareil doit \u00eatre sous garantie et vous devez avoir une garantie valide certificat ou rapport de d\u00e9marrage d&#8217;usine. Si vous n&#8217;en avez pas, veuillez en faire la demande en nous contactant. Pour faire une r\u00e9clamation, il [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6113","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/6113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/comments?post=6113"}],"version-history":[{"count":24,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/6113\/revisions"}],"predecessor-version":[{"id":8399,"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/pages\/6113\/revisions\/8399"}],"wp:attachment":[{"href":"https:\/\/dehumidifiedairservices.com\/fr\/wp-json\/wp\/v2\/media?parent=6113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}